Board Game Cafe: Memberships & Open Tabs for Self-Order and Pay?

[chrismorlang]

Hi everyone,
I'm working on opening a board game cafe and had a couple of questions regarding Square's and what it can and can't do

Self-Serve Cover Fee with Memberships:
The cafe will be self-serve and self-pay from the table. I plan to charge a per-person cover fee. However, I also want to offer monthly and yearly memberships that would waive this cover fee when it is added for those members. Is this possible to set up in Square—either through discount rules or customer profiles?

Open Tabs for Self-Ordering:
I'd like guests to be able to place multiple orders throughout their visit and pay once at the end. I know Square removed the open tab feature for QR ordering—so is there another way to implement something similar, maybe through open tickets or another workaround that still allows guests to order from their table?

If Square isn’t the best fit for this, are there integrations or third-party systems that can help and would still work with the membership and cover fee?

Thanks in advance for your help!

[Pintuna]

Hello @chrismorlang, this is Ashwin from Pintuna. We are a Square partner and offer a comprehensive membership solution. All our apps are tightly integrated with the Square POS system. You can reach out to us at [email protected]. Happy to demo the app. 

[MayaP]

Hello @chrismorlang, thanks for reaching out! Congratulations and opening your cafe, that sounds so fun! 👏😊

I am going to tag some super sellers who can share their insights: @ChickenRacer @dimo10  @JTPets @SSB_YVR. I appreciate all your help!

[Subport]

Hey @chrismorlang I just came across your thread and wanted to see if I can help. 

I created a short video that might help answer your question. I'll also write it down below.

https://youtu.be/JcsgXa5ZBno

Self-serve and Self-pay at table: Not a problem. Square can easily handle this.

Subscriptions: Square can do this with some limitations on what you want to achieve.

Subscriptions to Waive Cover Fees: Square will not waive cover fees if someone purchases a subscription. I played around the subscription section on Square and couldn't find a way to waive cover fees.

Open Tabs for Ordering: I am not sure if Square has this feature yet. I can look into it and see if we can create it for you.

Subport can handle unlimited subscription tiers that are fully custom to what you want. You can even add food/beverage to the order section so your customers can order while at their table.

Overall, Square is a very powerful POS that can handle your store.

Subport Square Marketplace

https://app.squareup.com/us/en/app-marketplace/app/subport-subscription-management

I hope that helped. Don't hesitate to ask me more questions if you have them.

[MayaP]

Hello @chrismorlang - I greatly appreciate your patience! I was hoping to get some replies from sellers, but since we haven't I can share my insights:

Self-Serve Cover Fee with Memberships: For this, we do have subscriptions available, but there isn't a way to waive the fee for those members. 

Open Tabs for Self-Ordering: The only options I can think of are to use open tickets, but there isn't a self-ordering option for open tickets. 

I hope with my reply and some of the others on in thread will point you in the right direction. If you need anything else feel free to tag me 😊