Here you can see 3 items received via purchase order showing out of stock after 2 days of being received. This is not acceptable. I cannot be auditing my website to ensure items are live and available for sale.
@frances_a Can you escalate this issue too?
I totally get that fixing these issues can take time, but I’m really in a bind and can’t wait weeks for a resolution. The system should work as expected to avoid these delays.
This isn’t the first time I’ve run into similar problems, like inventory getting stuck in invoice orders. In the past, these issues haven’t been resolved well, and I end up waiting a lot or finding that the thread just goes quiet.
To keep things moving, I’m thinking about setting up a workaround on my own, which means a lot of extra work—duplicating items, adding new inventory, updating details, and deleting the old stuff. It’s getting pretty exhausting having to handle these bugs myself after waiting so long each time they happen.
I’d really appreciate any help you can offer to speed things up. Thanks a bunch!
