What is going on with Weebly and Square? I am locked out of my website!

[IanM4]

For years I have been able to log into my Weebly website through square. Now all of a sudden I get sent to a new web builder page. I asked through chat and the Square AI bot told me that my site is no longer associated with Square and I will have to contact Weebly. I contact Weebly for a password reset and get a reply from Jonny M from "Square Online & Weebly Customer Success" telling me to try various things which I have already tried, like use the "Forgot Password in an incognito window" trick. This doesn't work. I just get sent to the new webpage builder site on Square. Can someone please be HONEST with me for a change. Have all the old Weebly websites been rendered obsolete and we have to make a new website if we wish to continue with Square? If that is the case I am through with Weebly and Square!

[IanM4]

So I found the answer by perusing other member's comments. All I had to do was click on "My Business" in the top left of screen. WHY OH WHY COULDN'T A STAFF MEMBER HAVE TOLD ME THIS, OR THE AI CHAT BOT FOR THAT MATTER? INSTEAD THEY LED ME UP THE GARDEN PATH FOR HOURS!!!! Beyond Frustrating!

[SecondHomeSites]

Hi IanM4, your frustration makes sense. Glad you found My Business. For anyone else landing here, that is where the old Weebly sites tend to hide, and the Site Switcher there can bring the classic editor back.

While you have access, I would make your own backup so you are never stuck again. Save page text and images locally, export any form entries, and if you use Weebly email or form notifications, grab anything important from the Email Archive or your inbox. The Wayback Machine is a good fallback for pages you missed.

Also note where your domain is registered and confirm you can unlock it and get the transfer code. That way the decision to stay or move is yours, not the platform's.

Are you planning to stay on the classic editor for now, or are you weighing a move off the platform?