1. My product is books which are obviously rectangular. I've changed the aspect ratio from 1:1 to 2:3 but the images remain square on the page with all products so only a fraction of the book cover is shown. Is this normal?
2. On the individual product page they are rectangular but despite using the recommended size for the images they are cut off top and bottom.
Hi @Shirlvoxpop!
Welcome to the community, it's great to see you found a thread with so much useful advice on this.
For tips on troubleshooting the different types of images that can be displayed on your site, take a look at the general guidelines below.
Non-background images:
Background images:
Item images:
Category images:
I hope this, and the links previously shared help! But if not, perhaps you could provide a little more detail on what you're hoping to achieve, and maybe share some screenshots and a link to your site?
Hi, unfortunately images need to be corrected within the editor in a couple of places. On the Home Page, Shop All page, Featured Items Page and on Item Details Page. I added a screenshot of what you are looking for.
Item Ratio (gives options), Hover Effect (gives options), Show Quick Shop is for home page.
You may need to square 1:1 your images for better presentation or zoom effect.
Hope this helps!
Terri
🛍 Shop my stores
Personalized Gifts - name-gift-box.square.site
Home Decor - enhance-home.square.site
Resale Collection - hanger-hues.square.site
I have a few images that are too tall for the item photo. I have tried cropping them down, resizing, nothing works. Please help
HI, hopefully these Square Support pages will help.
https://squareup.com/help/us/en/article/6894-product-images-on-square-online-store
https://squareup.com/help/us/en/article/6887-adding-pictures-to-your-square-online-store
I'm having the same problem. It's frustrating 😤
Hi @Shirlvoxpop!
Welcome to the community, it's great to see you found a thread with so much useful advice on this.
For tips on troubleshooting the different types of images that can be displayed on your site, take a look at the general guidelines below.
Non-background images:
Background images:
Item images:
Category images:
I hope this, and the links previously shared help! But if not, perhaps you could provide a little more detail on what you're hoping to achieve, and maybe share some screenshots and a link to your site?
Square Community
Square Products