payments received no long show up under orders

I use an Online Payment link so customers can go on my website and make a payment.  Those payments always show up on the "ORDERS" menu.  Up until today.  Now it shows no orders at all, active or completed, and it says I have to open an Online Account.  I've been using this for years,  don't I already have an Online Account?  How can I see the online payments I received?

 

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Square Community Moderator

Hi @YOGAMUDRA2015 - I'm sorry to hear that this issue with your payment links has brought you to the Seller Community 

 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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