invoice considered a sale when it is invoiced

Is it possible for my invoices to decrease inventory on the date the invoice is created and not when it is paid? My customers can pay several days later but have already received the products so I no longer have these items in stock. I have a woocommerce site and the inventory is not up to date because the synchronization is done from the available stock which is not deducted following the creation of the invoice. How can I solve this problem? THANKS

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Square Community Moderator

Hi @Cycy4422 - Thanks for reaching out to us here on the Square Seller Community.

 

For items with inventory enabled, the stock count will update based on sales. Stock actions allow you to adjust stock levels and apply reasons. For instance, you are able to add or remove stock and assign reasons such as Stock Received, Inventory Re-Count, Damage, Theft, Loss, and Return.

 

However, the ability to automatically deplete stock when an item is added to an Invoice before payment is received is a feature request. To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. 

 

In the meantime, keep an eye out for any updates in our Seller Community.

Violet
Community Moderator, Square
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Thank you for your answer, I will modify my inventory manually in the meantime

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Square Champion

I don't know if this is launched or still in beta, but when I add an item to an invoice it adjusts "available stock" so I have 2 stock on hand, but 1 on an invoice it will says 2 in inventory, 1 available to sell. 

 

This sounds like a woo commerce issue that needs updated on their end perhaps?

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