goshippo no USPS international shipping avalable

I have been using Square online for several years. I ship internationally and have always used goshippo as shipping portal because Square has been using goshippo to generate shipping labels. But the recent few months, I found out that I couldn't no longer see USPS international shipping options. Only UPS, FedEx etc. would show up. I suspected incorrect options in my settings, or incorrect recipient addresses and brushed it off. Went to USPS.com to purchase shipping labels myself. It's time consuming and cost more. I did a test. Same address, I could purchase shipping labels on USPS.com but on goshippo I only got UPS and FedEx. I also intentionally turned off USPS for international shipping, and turned it back on. That didn't cause USPS intl. shipping to appear either. I'm asking if anyone is having the same issue.

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Square Community Moderator

Hey there, @liudr - 

 

Welcome back to the Community, I appreciate you taking the time to make this post! I haven't seen any other sellers recently mention a similar issue with goshippo like you've seen. 

You've walked through all of the troubleshooting steps I would normally suggest. My only other suggestion would be to check with goshippo for any glitches on their end. When I investigate issues with integrations like that, I always suggest checking with our partner too since we cannot see into their system. 

Please let me know if you do and any insight they're able to provide from their end. I will keep an eye out for your reply👀.

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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