customers cannot open links

[amanda320]

I created two items and want to share the link with customers.  Some customers can open the link fine and pay for the item.  Other people cannot...any advice would be appreciated

[nika]

Hey @amanda320- Sounds like it could be due to a browser issue on your customers side, perhaps. We typically recommend using a Chrome browser when it comes to using our Square/Weebly sites. If you're able to ask those customers that are having some trouble about the browser they're using, that could help.

However- if you find that the ones having difficulty are using Chrome, let me know and we'll see what we can find out.