Why would people with an Android phone be getting kicked out when they try to go in and order online

[bodybydrive]

I have customers trying to order online and it kicks them out. They are using an Android. Any setting I need to change? 

[AshleyK]

@bodybydrive I'm sorry to hear about this! We don't have any known issues with Android specific carriers. It sounds like these users could update their phones or try on another browser (that may also need updated) to help the issue resolve itself. Do you know if they are getting any specific error when they get kicked out?

Also, welcome to the Seller Community! 🙂

[bodybydrive]

Thank you! I found out my logo was too big of a file.