Why is my items showing as "not available"?

All of my items show as $0.00 after I changed the stock settings multiple times, changed the location from mobile device to physical, and all of my items are shown as "visible". What do I do next?

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At first when it goes to the items page, it shows not available.Screenshot 2023-07-23 130824.png

 

Then when I changed it to the pink frog variation, it said Not Available $NaN. What does that mean?Screenshot 2023-07-23 130835.png

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Square Community Moderator

Hi @moss2 - I'm sorry to hear that this issue with your Square Online Items has brought you to the Seller Community 😔

 

I suggest starting out with the troubleshooting steps listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

 

I hope this helps!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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