Why aren't my categories automatically displaying in my navigation bar?

After selecting "Automatically link categories to your catalog" under "shop all" in my navigation bar, my categories are not showing as drop down menus under shop all in the navigation bar. I want to do it this way so everytime I add a new category it automatically is included in my navigation bar.

 

Do I have to do this manually and manually add the category to the nav bar? 

 

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Hello @georgieatgobo 👋

 

Could you please share the URL to your site? 

I'll be happy to take a look!

 

Your categories are automatically added to your Shop All page and there's no need to manually add them, but if you have created pages to showcase each of your categories, then you'll have to manually create new pages for new categories you add. 

Hope this explains a little! Once I can take a look at your site, I'll be able to determine if pages were manually created for the existing categories. 

 

Thank you. 

Frances
Community Moderator, Square
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Hi there, I'm running into the same problem. When I add categories without parents and select "Automatically link categories to your catalog" under shop all, the categories DO NOT appear as sub links in the nav bar. Could someone take a look?

 

www.soilandcanopy.com

 

In mobile view, when I tap on the menu, I expect to see

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Shop +

  • Alocasias
  • Anthuriums
  • Homalomenas
  • Hoyas
  • Monsteras
  • Philodendrons
  • Plant Pals
  • Test
  • Potting Mixes

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Any fix for this? I'm having the same problem. Seems a recent 'upgrade' or migration within Square lost some of the sync capability. My categories are selected to automatically sync and they are not all syncing. Support tells me to clear cache and reboot. That did not fix anything. I have changed nothing on my end. 

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