Why are my items showing on one locations shop page when they're not available at that location?

[NutmegCreative]

I've got 2 locations for my store (retail & wholesale), some items are only available in the retail side and shouldn't show on the wholesale page, however when I go to the wholesale online store they are showing, despite not being 'ticked' as available at that location. It's happening with some but not all items. Can anyone shed any light please?

[Katie_SQ]

Hi @NutmegCreative,

I'd be happy to take a closer look into this for you. Could you please confirm the names of the items that are currently showing up on the wholesale online site that shouldn't be?

Thanks! I'll keep an eye out for your reply. 😊

[NutmegCreative]

Hi Katie, I think I worked this one out... though it's still very odd.

There looks to be two different sections for location. There's the 'locations' section just under the photos, and the 'where it's sold section', I think I've worked out what happened, though it's very confusing, especially when I am having some other serious issues with the 'location' section that were working 2 weeks ago and are now no longer... sigh... Thanks for writing back though - Can only hope my other issue can re resolved now.

[Katie_SQ]

Thanks for following up, @NutmegCreative! Under the Where it's sold section on your item page, if your website is toggled on and is listed as Visible, the item will show up on your site.

I'm glad to hear you got this resolved. If you have any other questions or need further assistance, please don't hesitate to reach out!