Ok. What did you do in Square Online to delete the PDF? Did you delete a link to it on one of your web pages? Did you delete an entire web page?
I’m asking for specifics because I don’t know of a way you can actually delete a PDF from your website right now. All you can do is remove any links to the PDF, and then unless someone has the complete address to it they won’t be able to find it.
As for web searches, that has nothing to do with Square. Once you publish something to the internet, you must accept the fact that it will always be out there. Pages are archived by lots of bots and such. Even pages you delete from your web site might still be able to be accessed through searches like Google and Bing, etc. As far as the internet is concerned the word “delete” doesn’t have a lot of meaning.
You might be able to contact Square Customer Success and have them delete that PDF from your web site, but I’m not sure that is possible yet.f
As long as people coming to your web site can’t see a link anymore to that PDF, it is just sitting out there orphaned and invisible unless someone has that complete address you entered in your original post. That’s about the best you can do. The internet never forgets, I’m afraid.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
