Website checkout error

Customers get to payment page and it won't load or go through please help www.wbfloraldesign.co.uk I've attached an email from customer 

Screenshot_20231130_085207_Outlook.jpg

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Seems to be working for me.
Maybe ask your customer to clear their cache & cookies?

Screenshot 2023-11-30 11.52.10.png

www.flauntitvintage.co.uk
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Hey @Wildbotanicals sorry to see this message from your customer. 

 

I tested just like @cymru78  and I also was able to navigate the site and proceed to checkout without any issues.

 

Screenshot 2023-11-30 at 12.53.39.png 

 

I would also recommend having your customer check their cookies and try again on a different device if possible. 

 

Do you know which specific order form they are referring to? Happy to test if you have it! 

Breffni
Community Moderator, Ireland, Square
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