Trouble with site editor

[Fenn]

I am having a really weird issue with the site editor that seems to be happening only on my laptop and my iPad i.e. (my devices) only. I do not see any images on any site editor page unless I hit the edit button.  When I click done and return to the page to view the change there is again no image. When I view the website on another tab, the site has been updated. I have cleared all cookies, cache, history and nothing makes any difference.

When I log into the site editor on a different computer everything is there just as it has always been.

I am going crazy with this!! does anyone have any suggestions???

[Minion · Accepted solution]

Hey @Fenn 

Welcome to the Square community.  So a good thing is it isn't actually your site, it definitely seems like it is still some cache or something left over since it doesn't happen from a different computer.  

When you cleared the Cache etc, did you close out the browser and open a new one?  Have you tried going in on incognito browser on your normal laptop to see if its still not showing properly as well?

[Summer2024]

Hey @Fenn ! Let me know if @Minion 's solutions helped or if you are still experiencing this issue. 

[krisgideon]

I'm having the same problem.  Ever since there was an outage with the square site itself, I'm having issues that I've never had before.  I can't edit events in the site editor- it takes me to a login page and then tells me my password is wrong.  It's frustrating and has definitely affected my business negatively.