Trouble ordering plastic gift cards

[AnnapolisBrew]

I'm struggling to order plastic gift cards on the square website, when I go through all the steps it redirects me to the third part website eCards I never get my cards.

[MayaP]

Hey there @AnnapolisBrew First, I see this is your first post, welcome to The Seller Community! I am sorry to hear you are having issues getting your gift cards. You will order your gift cards through ecards. If you have placed your order through the ecard system and have not received it please reach out to them at 1-866-776-7409. If you are continuing to have an issue please let me know.