Transfer Weebly Domain to Square Online

[Saranac]

I recently created a new website in Square Online (https://saranac-mtn-hearth.square.site/), and I need to connect it to me domain at www.saranacmountainhearth.com.

Previously, my website and domain were hosted at Weebly.  Square provided information for updating the A Record @  and A Record www, and I did this through my Weebly dashboard. 

However, there is also a A Record * that points to a different IP address.  Does that need to be updated to match the other DNS records?

Please let me know if there is any other information I can provide.  I wasn't sure on the security of including screen shots.

--Saranac

[Gold]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

[Donnie-M]

@Saranac 

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store 

This has the manual connection information but I think it should be automatic once you pay for the connected domain name with square since you are not using a third party site.

I agree I would contact support to make sure in this situation.

[Saranac]

Thank you @Gold and @Donnie-M!  I called support, and there was an issue with the A Record *.  However, everything should be up and running after the 24 to 48 hour wait.

Best,

--Saranac