The gift card appears twice on my website

Hello everyone! I created a virtual gift card and it appears twice in the header of my shop page. How can I make it appear only once?

 

Thanks!

Vlaw

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Hi there, @VLAW, thank you for your post. Glad to have you on the Square Community!

 

Could you please send over a link to your site, and/or a screenshot, so that I can take a look? In the meantime too, here is a helpful Square video that shows how to edit the banner on your Square Online store.

 

As well as some written directions on how to access that section:

  1. Sign in to your Square account and go to your Dashboard.
  2. Click Online in the left-side quick access menu, then click Website and Edit Site.
  3. In the editor, click directly on the main banner section or a corresponding link in the left panel to open its settings.
  4. Use the editing panel to make changes:
    • Edit text: Click the text to edit headlines, taglines, or buttons.
    • Change background: Click the image or background to replace it. You can upload a new image, choose from existing ones, or even add a video.
    • Adjust layout: Modify the banner's layout, colors, and size.
    • Add more slides: If you want a banner slideshow, click "+Add slide" under the Content section.
    • Here is where you can double-check if there is anything causing the gift card option to be visible twice.

Please let me know if those directions helped, or if you need me to take a deeper look for you. I am here to help.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:

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Hi there, @VLAW, thank you for your post. Glad to have you on the Square Community!

 

Could you please send over a link to your site, and/or a screenshot, so that I can take a look? In the meantime too, here is a helpful Square video that shows how to edit the banner on your Square Online store.

 

As well as some written directions on how to access that section:

  1. Sign in to your Square account and go to your Dashboard.
  2. Click Online in the left-side quick access menu, then click Website and Edit Site.
  3. In the editor, click directly on the main banner section or a corresponding link in the left panel to open its settings.
  4. Use the editing panel to make changes:
    • Edit text: Click the text to edit headlines, taglines, or buttons.
    • Change background: Click the image or background to replace it. You can upload a new image, choose from existing ones, or even add a video.
    • Adjust layout: Modify the banner's layout, colors, and size.
    • Add more slides: If you want a banner slideshow, click "+Add slide" under the Content section.
    • Here is where you can double-check if there is anything causing the gift card option to be visible twice.

Please let me know if those directions helped, or if you need me to take a deeper look for you. I am here to help.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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Great, I found it, thank you so much! ๐Ÿ™‚

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Great to hear. You are welcome! Please let me know if you end up having any other questions in the meantime.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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