Aloha!
Since May 2023, my sales tax figures have been way off! I have an online gear rental business and only rent locally in Hawaii. Before April 2023, my sales tax figures were to the penny on my reports. Since April, non-taxable figures have been appearing on my sales tax report, which means the difference is coming out of my pocket when I reconcile! Also, I didn't change a thing to my sales tax setting. This just started happening? It costs me money. I use Ecwid online store and never had a problem in the past? I also never had my entire inventory on my Square profile, just Ecwid. But, that never made a difference before?
I would really appreciate some help because it is close to 40% of my monthly sales that Square is not charging sales tax.
Mahalo,
Sharon
Nana's Baby & Beach Gear
I thought I had it figured out with ECWID, but not sure. If anyone knows why my reports are reporting non-taxable sales beginning in May 2023, and have never reported non-taxable sales in the past 10 years I would greatly appreciate it!
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