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Hi,

 

Customers who are subscribing to my website are seeing my personal address appear. How can I update this to reflect my business address?

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Square Champion

Hi @craftedbydeedee.  From your dashboard, go to Account & Settings > Business Information > Locations.  Select your location to edit it, change the Business Address as needed, then save it.  That should do what you want if, as I’m assuming, you want to keep your personal address as your Square account address.

 

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thank you Chip,  I will take a look and see if that helps. 

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Square Community Moderator

Hi @craftedbydeedee,

While you wait to hear back from Support, another thing you could check is whether the address in your General Settings in Square Online matches your Locations settings.

To check this, navigate to your Square Online Overview Page > Settings (or Shared Settings if you have multiple sites) > General

Let us know how you go here!

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Thanks, but that doesn't seem to be it. I did send an email out to customer service. Let's see what their response will be. Thank you for your assistance!

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