Store builder hangs on setup

[colwell1]

hi guys, 

Has anyone experienced any issues with the setup of the online store builder?  I have tried on safari, chrome and incognito browsers and each time i just get the loading message saying "we are preparing your site please wait a moment"

I have other square stores that built fine so i dont belive its a user issue.

Cheers

James

[Breffni]

Hi James, welcome to the Seller Community. 

Sorry to hear you're running into this, it's not something that comes up often  - did you manage to get past it? 

We don't have access to your account here on the Community so I can't take a look myself, but if the issue is ongoing I'd suggest giving our support team a call directly, it may be that a step was missed when you were activating your account. 

Let me know if there's anything I can do! @colwell1