Square Transactions are failing to import my transactions through Quickbooks

Hi,

 

Received this email from Square/Quickbooks: 

 

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We noticed that 1 or more of your Square transactions contains tax information, but your company doesn't have the sales tax setting turned on. Unfortunately, this means your Square transactions are failing to import.

 

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My Sales Tax settings are turned on in Quickbooks. I tried to re-connect Square and Quickbooks again and still asks me to turn on Sales Tax, when I click the link within the syncing process and error page pops up.

 

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Square Community Moderator

Hey @LawlessHealth and welcome to the Community.

 

I'm not sure if I'll be able to assist with this one because Quickbooks is a third party with us so all we can advise on is how to connect it.

 

Can you show me the error you're receiving and I can see if I'm able to help? If not- you'll need to reach out to Quickbooks directly. 

Ashley C
Community Moderator, Square
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Hi Ashley,

 

Thanks for the reply. By the looks of it, it has been sorted out (my bank account needed to be verified first, so wasn't a sales tax setup issue).

 

Thanks,

Tom.

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Square Community Moderator

Oh good! Glad it's sorted then. @LawlessHealth.

Ashley C
Community Moderator, Square
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