Square Online Store: "Google Pay" stopped working on the checkout (keeps spinning)

Hi folks,

 

"Google Pay" stopped working on the checkout. It keeps spinning without any result frustrating out customers.

Apply Pay and regular Checkout works. 

 

 
 

 

Any ideas why Google Pay stopped working?

 

With regards, 1 Oz Team.

Note: I've disabled Google Pay as a temporarily solution, but would like to bring it back.

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Admin

Hey @AlexG- Appreciate you bringing this up.

 

We had some issues a while back with Apple Pay giving customers trouble, but I haven't heard of any issues with Google Pay not working. This is a new one. 

 

Since it sounds like there's a handful of your customers who aren't able to pay with Google Pay, would you mind reaching out to our Support Team? They'll be able to look further into it and get our engineering team involved if needed.

 

Thanks!

nika
Community Program Manager, Square
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