Square App not loading

[Plexuskaren]

Hello, new to square and I am trying to download the app to my iPhone 7 but, all it’s been doing is spinning a grey circle and will not complete the download. Any suggestions? I have ample amount of storage space available.  Thank you!

[Russell]

Hey there @Plexuskaren - 

I'm sorry to hear that you're having trouble downloading the app. Please make sure your iPhone iOS is up to date - you may also have to restart your phone.

Please let me know if these steps work. 

[Plexuskaren]

Hi,  

Thank you for the response, yes. Everything is up to date. With plenty of storage space available. The app won’t allow me to download it. 

[Russell]

Hmmm, where are you currently located? Have you contacted Apple for help with this?