Some of the items in your cart are no longer available

 

My online business has been intermittent and at some points down for a day with this error happening, customers are getting the following error message when customers try to check out using our online store.

 

"Some of the items in your cart are no longer available, please return to your cart and remove the items and try checking out again"

 

This is really frustrating and it seems to happen completely randomly on various items. This has nothing to do with category availability times or our stock management.  

 

Any suggestions, I have been in contact with my account person Emily and also telephone online team a guy called Hugo in Guatemala.

 

I have attached a screen grab, please help as no online is costing me loads of lost sales.IMG_2782.png

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Square

Hi Nick, thanks for flagging this. 

 

I can confirm that our Square Online team have been notified and are now looking into this. 

 

I've responded to your private message. Thanks for bearing with us.

Breffni
Community Moderator, Ireland, Square
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