Need some help here,
Somehow a customer has been able to select shipping for an item that has it turned off. As you can see. This is the setting for the item they are able to lock in for shipping. They cannot select delivery.
Hey @THEUFC,
You should be able to manage the fulfillment options for each item by clicking on the item then going to "Fulfillment" and selecting the applicable options - though it sounds like you've already set this up as required?
If things are not working as they should here I recommend getting in touch with support so they can take a further look into your account and how everything has been set up. You call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time) or email via this form.
