Hello,
Hoping someone might be able to help an resolve an issue I am having.
Every Sunday evening, I have been using the sales summary report on the desktop dashboard to do the accounts, VAT etc and have been doing this with no issue for the past month (new business). I usually run the report for Monday to Sunday to check the cash taken and prepare it for lodgement and the accountant etc. This evening, I noted a discrepancy in the cash total and traced it back to an invoice that was paid by cash earlier in the week. However, the desktop dashboard has not recorded this in the transactions history, or added it to the total cash received.
I checked the transactions through my iphone app and it was recorded there in the transactions. I then ran the sales report through my phone app and exported it to my email and found a discrepancy between the sales report on the desktop dashboard, and the report from the iphone app. I then found that none of the gross, net, tax etc match up for the past 6 weeks, so its now resulted in an underpayment of VAT to the accountant...
But my question is, what am i doing wrong? Why is the sales report from the phone app not aligned with the sales report from the desktop dashboard. The dates are correct, but the gross, net and tax are not aligned.
Many thanks
This evening, I ran the report through my iphone app
