SHIPPING ISSUE - PLEASE FIX ASAP

[Hpsuniforms]

Hi

I can't seem to find where errors or issues are logged but my store is no longer letting customers choose the shipping type they require - its free shipping.  Its been the same for 2 years and all of a sudden it only lets you choose the default - is this a bug due to the new shipping profile.

Please let me know asap

Thanks

Jo

[Seamus]

Hey @Hpsuniforms,

Have you tried getting in touch with our support team? They will be able to help fix the issue, or identify if there is a bug at play and file a report! You can call our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

You could also check your Shipping settings via the Square Online overview by going to Fulfilment > Shipping to make sure everything is still there and turned on as it should be.