Remove previous Discount Label on Items

I did a few Discount campaigns when I started online website. When i got enough customer datas i cancelled the discount and changed to the loyalty and coupon code.

 

Everything was fine until a few weeks ago. I found all those previous discount labels were all back on items screen. I couldn't remove it at all. even the new item is with those labels.

 

Please help me remove it Screenshot 2025-10-05 052636.png

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Square Community Moderator

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Hey @HelenLucky welcome to the Square Community and thanks for posting! ❤️

 

I went ahead and escalated this to the team, and they completed a discount resync. I checked on my end and the discounts are no longer showing on your site.

 

If you need any additional help, please let me know. I’m happy to assist.

MayaP
Square Community Moderator
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Square Community Moderator

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Hey @HelenLucky welcome to the Square Community and thanks for posting! ❤️

 

I went ahead and escalated this to the team, and they completed a discount resync. I checked on my end and the discounts are no longer showing on your site.

 

If you need any additional help, please let me know. I’m happy to assist.

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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Hi, @MayaP 

 

Thank you very much for your help 😘

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Anytime! Have a good one ❤️

 

@HelenLucky 

MayaP
Square Community Moderator
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