Received payment from customer but doesnt show on balance

[Pddk]

I received a payment from a customer but it  doesnt show up on my balance 

[lenjobakes]

Hey @Pddk!

I'd love to help but need a bit more information. What hardware were you using? By balance do you mean it doesn't show up in your transactions?

[Pddk]

Sorry, No problem 

[linkcan]

This goes same with me. I just received payment last night, until now its not showing under the Balance tab. But showing completed under transaction. What is this? Customer said it was already deducted into her card.

[Sam13]

yeah me too did you fix it ?

[Arie]

Hey @Sam13,

I noticed it's your first post, welcome to our community 👋  

While we're not able to take a closer look into your transactions via this forum, you can reach out to our support team here, who can take a closer look.