Please tell me I haven't wasted a weeks work

[AGeckoCan]

HELP PLEASE

So after over a weeks work , getting my website ready to launch and thanks to the help on this forum, I rang to get my domain name brought over and was informed that I cant use a .com.au domain

Can anyone offer a work around for this issue? 

I would hate to lose all that work, and really need a new webpage , but I cant see a way of getting around this other than some sort of redirect?

[Laurie_ · Accepted solution]

Hi there, @AGeckoCan,

While I'm not sure what was discussed on this call with our Support Team, I can confirm that you're currently unable to transfer a .com.au to Square for hosting purposes. However, you can certainly connect a .com.au domain to your Square Online site.

The main difference here is that when you transfer a domain to Square, we will manage your domain and website under the same account. By connecting a domain, your domain will continue to be managed by your third-party host but your website will be managed by Square. 

We go into detail about the difference between connecting and transferring a domain, including the relevant steps involved, in this online Support Article. 

Let me know if you have any further questions here and I'll do my best to assist you. 😊

[AGeckoCan]

Hi @Laurie_ 

Thanks for your reply, I have connected it as suggested and all seems to be working so far. 🙂

regards

Darren

[Laurie_]

Hello again, @AGeckoCan 👋,

I'm glad to hear I was able to help with this - thanks for keeping me in the loop!

Should any other issues arise with your domain or Square Online site, don't hesitate to reach out to us here.