Order now don't buy

[SM4]

Can anyone help please? I am trying to set up a charity fair online whereby people place an actual order (so we can manage stock etc) but don't pay until they pick up. Is this possible?

Also I am having big trouble with the pick up location in that the website won't recognise the address and doesn't seem to accept another one. 

All advice welcome, thank you so much!

[tranguyen]

Hi @SM4, thanks for reaching out!

At the moment, it isn't possible for customer to place an order online and pay when they pick it up. I'll be sure to flag this suggestion to our Product team for consideration.

With regards to the pickup address not being recognised, we recommend making sure that the format matched the address format on Google Maps and that the pindrop has been moved to the correct location. Once you've done this, you should be able to Save the address. It'll close the popup and it might not look like any changes have happened but if you refresh the page the correct address should now be there.

I hope this will help!