Online shop - shipping error

I've customer's saying that they are unable to enter their shipping address as it says address information incomplete. I've tried myself and get the following error which is different. This is using the autocomplete

 

Findshard failed. Not enough info to figure out which shard to use.

 

Anyone able to help?

467 Views
Message 1 of 2
Report
1 REPLY 1
Square

Hi @Omeda, sorry to hear this. 

 

Can you share a link to your site and if possible a screenshot of the error(s)? 

Which browser did you experience this error on and if you have any addresses I could test this with, feel free to send them to me via DM. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
462 Views
Message 2 of 2
Report