Online orders NOT showing up on Terminal, POS, Mobile App

[Lius]

Hello,

Just a couple hours ago, we stopped seeing online orders on our Terminal, portable terminals, and mobile apps.

They are still printing out orders, but we have no way of seeing them from our hardware. We also cannot update existing orders from our hardware.

Online orders are showing up on the Orders page of the dashboard.

[Ellie_]

Hi there, @Lius, 

Thank you for reaching out to us about this and for your patience while we got to you. We just wanted to follow up and see if this is still occurring on your site. If so, can you please send us the link to your site?