@ROCCOSPIZZA1. That’s exactly what I needed to see. It helped clear up a couple of things, including what you meant by “receipt” which I see in your case you mean “kitchen ticket” rather than a customer receipt.
Your issue here is obviously with your side sauces not printing. My strong suspicion here is that your printer profile is not set up to print ALL categories to that printer and is excluding the category where the item “Side Sauce” is located. So you’ll want to go check your printer profiles on your POS devices to be sure that all categories are included to print to the kitchen.
Let me know if you need anything else.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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