Square Champion

Online allowed overselling of a product, now at negative 1

We've long had issues with our inventory numbers sliding around. We've noticed that we've corrected inventory amounts and they change on us. We've "zeroed" out products only for inventory to "show up" again.

 

Most recently we had an item available on our website but zero inventory sell and reduce to negative one. 

 

How is this possible & is anyone else noticing this?

 

Screenshot 2024-07-12 at 8.20.08 PM.pngScreenshot 2024-07-12 at 8.20.21 PM.png

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

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Alumni

Hey @DinaLRosenberg,

 

I'm sorry to hear about the trouble you have been facing with your inventory; this is definitely not the experience we strive to provide.

 

In the screenshot above, there's a circle with an exclamation mark on it. Can you please hover over it and take a screenshot of the message so we can take a further look?

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