Hi! I know there's a marketing automation for 10% off if customers sign up for newsletters, however, is it possible to allow them to use that only online? It's fine to email it to them after they sign up in store or online for our newsletter but I'd like to encourage customers who visit our physical shops to make a future online purchase.
You could try naming the coupon code ONLINEONLY10 and making it clear in the signup email that it’s for online purchases only. Let your staff know not to accept that code in-store too.
The name won’t make Square block it at the register, so it does rely on staff following that rule. But it might be enough to encourage online orders in the meantime.
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