Hello, I've heard from a few of my customers today that they have sent me feedback prompted by the automatic email they received.
I checked the Feedback dashboard and there are no feedback entries. I also haven't received any emails with the feedback.
The customers think I have been ignoring them, which is obviously not great.
How do I get this feedback? All my Feedback settings are turned on, I am receiving emails about transactions as normal... it's just this feedback system that doesn't seem to be working.
Thanks!
