My website says I’m not accepting orders but in settings it says im accepting

[ChynnaMorris99]

Please let me know what I should do I have tried refreshing the page and turning the accepting orders tab on and off but it still says im not accepting orders did I do anything wrong?

[MJD]

Hi there @ChynnaMorris99!

The first step in this situation would be to ensure that you're bank account is connected to take payments, the bank account needs to be connected and verified to ensure payments can be made.

Once you've made sure of this it'll either be fixed or require further attention.

If this helps please mark it as best answer to help others in the future, if not please feel free to come back with further information to help me guide you to a solution!

[ChynnaMorris99]

Hi @MJD! I tried to do what was said but, it’s still not working I even tried unpublishing and publishing the site again. 

[MJD]

hmmm I'm confused then on this one, @AdamB any ideas?

[AdamB]

I'm not seeing a message about that now when I check, but if I had to wager a guess I'd say that the SSL certificate for the site hadn't been issued yet. Since that's required for secure checkout, we display a message until the certificate is issued.