Multiple issues with creating online store

[silverbayymca]

I am running into multiple issues with creating my Square website. 

• Certain items still appearing in item list even though the website isn't selected 
• All items are listed out of stock when they are not
• Item pages will open but nothing on them will load

Not sure how to fix these issues.

[ryanwanner]

Hello @silverbayymca !

Getting the website up and running can be a challenge, but I promise once it is it works very well!

First thing I recommend is to view your website in a separate incognito browser so that it doesn’t try to load cookies and old data. That trips up everyone at least once. 🙂

Out of stock issues are usually related to fulfillment issues. Be sure you’re checking fulfillment settings at Dashboard -> Settings -> Account & Settings -> Fulfillment Setings -> Pickup and Delivery (and Shipping if need be). Once you have those configured the way you want, look at your item list on the dashboard. You can clean up fulfillments for multiple items by selecting the items then using the Actions button on the bottom of the page.

I’m believing that the item pages loading with no items on them is an issue with your fulfillment and/or the cookies on the browser. I bet the ideas above will solve this one.

If you’re still seeing issues, please reply with your website address. We may be able to troubleshoot further if we see where things are getting hung up.