Logged into account and all items and transaction history is gone

[ELDecors]

I logged into my square account today and discovered all my transaction history is gone as well as my inventory items.  It opened as a brand new app asking me to do a fresh setup.  All my settings, transaction history, inventory database are all gone!!!  What has happened to make everything disappear!!  HELP!

[Chad]

Hello @ELDecors! 

It sounds like you accidentally created a new account with a different email address. An email address can be connected to one Square Point of Sale account at a time. So all of your items and transaction history is probably still there, but under a different email address you own. 

I've seen this happen a few times before. If you need help still please feel free to @ mention me or send a private message. 😀