Items not showing up online

I am trying to setup my Square website, but items are missing. They are in the categories, they toggle switch is clicked for my website and they show as visible only they do not show up in the online store. Also some items are showing as Not Available. Can someone help me rectify these issues

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Hey @EsthersCookies welcome to the Square Community! ๐Ÿ˜Š

 

Try these troubleshooting steps, and unpublishing and republishing your site. If you are still having issues, please let me know. If you're still having issues, please let me know. Providing some item examples would help me better.

 

 

 

 

MayaP
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@EsthersCookies Pretty general advice here first.  Make sure each item is also visible (scroll allll the way to the bottom).  Make sure the toggles for the sales channel of the website is also on, and that every item has a price.  Any of those things will cause it not to show up.  I think you have the category toggled on for the site, but also make sure if you have time limited categories you are looking when they should be available.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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Thank you for your these helpful tips @Donnie-M! ๐Ÿ˜Š

MayaP
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Hey @EsthersCookies welcome to the Square Community! ๐Ÿ˜Š

 

Try these troubleshooting steps, and unpublishing and republishing your site. If you are still having issues, please let me know. If you're still having issues, please let me know. Providing some item examples would help me better.

 

 

 

 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question โœจ
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