Item option images on checkout

Hello

 

I sell custom printed shirts. I've created an option set for colours and an option set for sizes. In the process of creating an item example, Adult Shirt, I've added the option sets for both sizes and colours and attached an image of each coloured shirt to each variation of said item. But during checkout, I am only shown lists with colour names and sizes and not the images that I uploaded when I created my item. Is the system not able to show the images of the different variations during checkout? And if so, what was the point of adding the unique variation's images? Or is it possible to see the images of the different variations during checkout, and I have just not set it up correctly?

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Square Community Moderator

Hi @Mi-Jeane!

Thanks for your post.

On my Square POS App (using iPhone 13, version 6.66.2), when I go to Checkout > Items and click on one of my items, I'm able to see all of the variations in a list, but the variation images aren't showing on this page.

The images for these item variations are still showing up on my Square Dashboard, and on my Square Online site (using Google Chrome browser on a Macbook Pro)

Can you please confirm the brand/model of device you're viewing your item variations on?

Thanks! I'll be on the lookout for your reply. 🙂

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