Issue with Square online showing blank editing page

Square error.PNG

 

Hi there!

 

I am having an issue with trying to set up a square online page. I get the attached error (Everything in shades of grey, no editing options, no text or images).

 

I am the only user on this account, I have tried multiple browsers (Chrome, Edge, Brave). I have tried creating a second square online page (Same error).

 

I am unable to delete the last page to completely restart. I feel like there was an error during the initial setup which has resulted in corruption of the site. I can not delete the remaining site to confirm this is the case.

 

Any assistance would be appreciated.

 

I get some of the below error logs: (AI chat help bot was not very helpful).

 

https://square.online/app/store/api/v29/editor/users/155982029/sites/641313521515711054/info?include... 500 (Internal Server Error)
https://square.online/app/store/api/v29/editor/users/155982029/sites/641313521515711054/info?include... 500 (Internal Server Error)
 https://square.online/app/store/api/v29/editor/users/155982029/sites/641313521515711054/info?include... 500 (Internal Server Error)
41802.8a7c1ba733cd5ae2180f.js:40 Warning: {message: 'Container found which is not supposed to be on the page', level: 'warning'}
41802.8a7c1ba733cd5ae2180f.js:40 Warning: {message: 'Container found which is not supposed to be on the page', level: 'warning'}

 https://sandbox.square.online/app/store/api/v29/editor/users/155982029/sites/641313521515711054/info... 500 (Internal Server Error)

119 Views
Message 1 of 1
Report
0 REPLIES 0