I'm on the phone now attempting to cancel.
I've paid for three months at $32/month and a prorated month for $17, and nothing is going right. Nothing.
Phone "customer service" sucks. I have to explain things three, four, five times to those that answer, then they forward me to someone else that doesn't seem to have a clue.
It's not as if I'm attempting to do something complicated. I'm trying to create a ONE-PAGE site attached to a shopping cart, for three or four items. I think I'll kiss my own **bleep** if I can get just one of them up.
I've hit "Publish" numerous times with confirmations, but what little I did have isn't on my domain name. Every time I log on it suggests that I get my own domain name, which I've had for years.
I just called and cancelled the site (Square Online) and was told that I'd be refunded the over $100 I've spent, which I want back on principle if nothing else, I'll be tickled if I see a dime.
Has anyone else had these problems or similar?
Honestly, how does a company stay in business with such crappy product and service!
Right now I'm looking at alternative to Square Payment processing as well, and after over a decade of using Square, because I'm so fed up.
Is this normal?
... anyone ...
