Inventory on hand vs availble

I understand the difference but I am having trouble changing the inventory ON HAND. When I change inventory for any of the reasons listed,  it automatically adjusts both numbers so they are the same. (on hand and available)

 

How do I just adjust the on hand so it is not available online like the "available". 

 

Thanks

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Square Community Moderator

Hello there @OYL 

 

I would like to take a closer look at your situation. Could you share the details of your trouble with on-hand vs available inventory? If you could also share screenshots me or others Sellers can jump in and lend a hand. 

JJ
Community Moderator, Square
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Hello, 

 

It will not allow me to have different numbers. If i adjust one, the other automatically adjusts to the same. Does it have to do with locations?

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