Inventory on Square won't sync on Weebly website

Hi! I created a Square account + Weebly website throught Square last year and just got time to create 'items' to sell online. 

 

When I sync my catalog from Square to Weebly, I do see my items, but I need to update all the pictures one by one + I have NO inventory syncing, which reprensent a huge loss of time if I'd need to update all the items by hand... a second time.

 

I've read many post about this problem on this forum, with some dating from 2020... I kinda feel hopeless now.

 

I only have 2 items, and yet, I've tried to sync many times, for three days straight, and nothing works.

 

More informations : When I log on my Square, it still ask me to ''create a website'', but when I proceed with what is asked, it just brings me to my own Weebly account... So it seems synced, but not completely.

 

Any idea what I can do?

I absolutely need to synced inventory to manage my stocks, otherwise website is not really needed...

 

Thank you!

Jes

Jes
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Square Community Moderator

Hi there, @Arteflore,

 

Thank you for reaching out and for providing such a detailed explanation of your issue. I completely understand how frustrating this situation must be, especially when you're investing time into building your online store and find that the sync between Square and your Weebly site isn't working as expected. For clarification, do you have an entirely separate Weebly website or is it a Square Online account?

 

Also, I noticed that this is your first post, so I wanted to say welcome to the Square Community! We are so happy to have you here. 

Ellie
Community Moderator, Square
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Hi @Ellie_ , thanks!

When I opened my Weebly site, it was through Square... I think so, almost 99% sure.

 

I knew of Square before Weebly (for my payments during summer markets) and wanted to have a website with them. Now, I have my site with Weebly. But yet, they don't seem well synced... For example, Square still ask me to connect to a domain, and the inventory does not sync at all.


That's all I know for now!
Thank you,
Jes

Jes
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