How to stop reoccuring emails from deleted accounts from send to to customer

I have a client that had a reoccurring invoice set up and they changed the amount being charged. I deleted that invoice series and created a new one. The old one still sends them reminder emails even though it doesn't show in the history on my end or in their file

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Hmm, cancelled invoices should stop all activity for that invoice, including reminders. Mind calling CS with the invoice number to confirm your settings? (you can still access cancelled invoices using the drop down filter on the Invoice page of Dashboard)

 

 

@Porboy911

Justin
Community Moderator, Square
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