How to locate transactions?

[Chantducoq]

I use Square a lots of times, today i was using it as usual, but when i arrived at the end of my day I look into the transactions and there was only 5...and i did at least 10 of it, I know I did it because i even demand my clients for the recip....is there someting similar that happend to any of you?

Thank you

The title of this thread has been edited from the original: Problems with the transactions?

[Breffni]

Hi there @Chantducoq 👋 thanks for your post. 

Sorry to hear that you're having some trouble. 

Can you tell me a bit more about the transactions that you are referencing? Were they processed on the Point of Sale app or a different device? 

If you issued your customer a receipt at the time, then you will be able to locate these payments in your transaction history here.

I would recommend checking the filters at the top of the transactions tab to ensure some transactions haven't been hidden by filters. 

Let me know how it goes.