I've have been trying to change the name of my business under shipping address and I have been told by multiple customers service agents that I need to change the address in my square dashboard. I have done that but the old business name is still there under shipping address. Anyone know how to change this??? Please see photo below for reference. I got to this part by going to taxes but I cant click on it to change it and if I keep it the way it is, it will show up on my shipping label.
Hey @WrkngWman-
Thanks for posting in the Seller Community.
Sorry to hear about this issue regarding business name and shipping address.
Please ensure your business name/information is correct in the following two places:
If the information is correct in both these sections, and you're still experiencing this issue, please let me know by replying in this thread.
Additionally, if this does resolve your issue, let me know, as this can be helpful to other sellers in the Community.
Hi there! I am having this same issue. My business name is correct in all places but the shipping from part. Help would be greatly appreciated.
Thank you.
Hey @elyssavogt,
I'm happy to take a look at this for you. Can I please get the name of the business you are trying to add?
We're you ever able to get this resolved? I'm having the same problem with no resolution even after speaking to multiple service reps.
Did you ever find a solution?
Hi @MGirlM - Thanks for reaching out to us here on the Square Seller Community👋
I'm sorry to hear that you're experiencing this issue. Could you please post a screenshot of where you are still seeing your old business name/address?
I'll keep an eye out for your reply!
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